XAT 2020 Question Paper | Bussiness Decision Making

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Read the situation below and answer the associated question:

After a few months, the sales head enquired, “In case you are using the cotton pillow covers and like them, kindly rate them on the e-commerce website. It will help us serve our customers better.”

Later that evening, her father remarked, “You know, I really love these pillow covers though I am not sure why you bought so many of them”.

Question 21: Which of the following reasons gives Deepti the BEST rationale to ignore the sales head’s request?

Video Explanation

Explanatory Answer

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The question is "Which of the following reasons gives Deepti the BEST rationale to ignore the sales head’s request?"

Hence, the answer is "If the seller truly cared about customers, they should have shipped the satin pillow covers by now."

Choice D is the correct answer.

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