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Read the following scenario and answer the THREE questions that
follow.
KindCare hospital, located in the small industrial town of Chinar, is
one of the largest hospitals within 50-kilometers radius. It is well-regarded among the
locals for emergency services. However, for critical surgeries, they prefer to travel to the
nearest city Shamili, which is 100 kilometers away.
When KindCare was established 50 years ago, the town was still in its early stages of
development. Consequently, the hospital needed to incorporate several facilities within its
premises, including a 24-hour cafeteria, to accommodate needs of the patients and their
relatives who would come from nearby places. Another facility that KindCare built and takes
pride in is its state-of-the-art testing lab. It is the most sought-after testing lab in
Chinar even today when many independent labs have come up around KindCare. Moreover, many
other facilities have also come up in the surrounding area of the hospital such as
pharmacies, food joints, hotels etc. Further, a standalone pharmacy chain has gained a
strong foothold in Chinar as they expand their reach into Tier-3 cities.
When it comes to KindCare, a significant proportion of its patients are outpatients with a
substantial number seeking emergency services. As the sole 600-bed hospital in the region,
KindCare plays a crucial role in medical services, and receives generous funding from two
major corporations operating locally, further enabling KindCare to cater to the growing
medical needs of the community.
During the COVID-19 pandemic, KindCare made significant investment in enhancing internet
connectivity, enabling many doctors, and the majority of administrative staff, to seamlessly
work remotely. This investment also allowed KindCare to bring in doctors from other cities
through remote care.
Further, COVID-19 was a wakeup call for KindCare to enhance their infrastructure. Though
KindCare made significant improvements, they kept the major renovations on hold due to the
constant flow of patients. KindCare believes that if the held renovations are not taken up
on an urgent basis now, the operations at the hospital will get obstructed.
Question 9 : KindCare Hospital has to renovate its storage unit, given
the complexity of the medicines
and the need to store other critical supplies. The renovation is supposed to take seven
days. However, as the work starts, the team entrusted with the work realizes that the
work will take more than 15 days. KindCare feels that even this revised estimate is
modest. Already the outpatient services are affected, and people visiting the hospital
are being turned away. Stretching it further will attract a strong public resentment.
Which of the following actions offers the MOST sustainable solution for
KindCare to reduce the number of patients being turned away?
Explanation will be uploaded soon...
The question is "Which of the following actions offers the MOST sustainable solution for KindCare to reduce the number of patients being turned away? "
Choice E is the correct answer.
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