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Read the following scenario and answer the THREE questions that
follow.
Humane Dynamix is a leadership training organization based in Mumbai.
Established in 2015, the organization is gradually becoming a leader in behavioral training.
In the organization, trainers are assigned to training projects based on their expertise.
Corporates seek behavioral training services on a regular basis, from Humane Dynamix, for
upskilling their executives. Humane Dynamix is headed by the Chief Executive Officer (CEO),
to whom the Training Assignment Officer (TAO) reports. The TAO position rotates among the
senior trainers for a fixed tenure; the CEO assigns this position to a senior trainer.
Companies, desirous of hiring Humane Dynamix, share their training needs with the
organization. The TAO assigns a trainer to the client. Typically, the satisfied client
requests for a particular trainer that the client is satisfied, giving repeat business to
Humane Dynamix from the same client company. However, the TAO takes the final call. Years of
training experience plays a big role in client satisfaction, and hence, senior trainers
conduct most training programs while the newly recruited trainers apprentice with them.
However, the senior trainers have the autonomy to decide on who they want to accept as an
apprentice.
Further, during a training program, the senior trainer takes most of the sessions, if not
all, while the apprentice helps the senior trainers to organize their sessions, and
occasionally take a few sessions. As the apprentices gain experience, they start getting
their own independent projects, but that typically takes quite some time.
Dheeraj, a senior trainer, takes over as the TAO. As soon as he assumes the office, the CEO
shares a concern with him: โWe have a lot of young trainers who we have recently recruited.
Since they are not known to the outside world, they do not get enough opportunities. Many of
them are impatient to prove their mettle. Unless they are assigned more programs, we risk
losing them rapidly.โ
Question 4 : Dheeraj knows that his senior colleagues are very good at
training, and, hence, they
conduct most of the training programs. They keep the clients satisfied and,
consequently, bring repeat business. However, as asked by the CEO, Dheeraj needs to do
something to enable the young trainers get more opportunities and increase their
training engagements.
Which of the following options should Dheeraj execute
to BEST enable the young trainers to get more training opportunities, without
affecting their relationships with the client companies?
Explanation will be uploaded soon...
The question is " Which of the following options should Dheeraj execute to BEST enable the young trainers to get more training opportunities, without affecting their relationships with the client companies? "
Choice A is the correct answer.
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