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Two Apple stores in Delhi and in Mumbai - opened in April 2023. Until now,
Indians could buy Apple products in the
country either online or through a vast network of what the company calls ‘premium resellers’.
Will the new-found ability
to sell products directly to customers in India - the world's second largest smartphone market -
impact its fortunes here?
Apple has long tried to open physical retail stores in India. In 2019, the Indian government
relaxed some investment
rules, exempting companies selling ‘cutting-edge’ items, such as Apple's iPhones and iPads, from
restrictions.
Apple first launched an online store in India through a website which allows users to request
for customised products.
Apple’s decision to open physical stores in India could be the next step in its branding
strategy. It is not as if this will
change Apple’s sales in any dramatic way, but it is still a key milestone, one that will allow
Apple to deliver to Indian
customers the full Apple experience. The iPhone is still an aspirational product in the price-
sensitive Indian market.
When you launch an Apple store, you are basically giving a premium experience to your premium
consumers. It might
not pull up sales, but it pulls more people into the Apple ecosystem.
Setting up an Apple store in India is also a statement that the country is now big enough for
Apple to be actually interested
in expanding operations here, and comes at a time when India is rising fast as a manufacturing
base for the iPhone. Apple
first began making a lower-end model of the iPhone in India in 2017. Last year, it began
producing its latest model of
iPhone 14 in the country, which now accounts for 5 percent of total iPhone production.
For years, Apple had relied on China's sophisticated manufacturing network to produce the bulk
of its products. But analysts
predict that by 2025, a quarter of all iPhones the company makes could be produced in India.
Apple was already making
between 5-7 percent of its products in India, and they are targeting to go up to 25 percent of
their manufacturing capacity.
In 2022, Apple had a 60 percent market share in the Indian ‘premium smartphone’ market - which
refers to mobiles that
cost INR 40,000 or more, ahead of Samsung's 21 percent share. Apple is doing well across
categories. The real issue will
be to pull consumers to these flagship centres without alienating the partner sellers.
Apple has finally understood that India’s premium market is growing, so why not be serious about
it
Question 8 : The Apple retail stores in India will
Option 1: This option is incorrect. The passage explicitly says that the move is
not expected to significantly increase sales.
Option 2: This option is incorrect. The passage suggests that Apple opening retail stores in
India strengthens its branding and shows its seriousness about the Indian market.
Option 3: This option is incorrect. While Apple is competing with brands like Samsung, the
passage does not focus on competition but rather Apple's expansion strategy.
Option 4: This option is correct. The passage states that while opening Apple stores in India is
a significant branding strategy, it will not dramatically change Apple's sales. Instead, the
stores are meant to enhance the premium customer experience and draw more people into the Apple
ecosystem, rather than drastically increasing iPhone sales.
Choice D is the correct answer.
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